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  • Burn your pillar candle one hour for every 2cm of its diameter the first time you light it. This will allow the pool of wax to extend to the outside rim and prevent your candle from forming a hollow in the centre.
  • For best results, candles should be burnt in a draught-free environment. If a draught cannot be avoided, turn the candle 180 degrees every hour to
    encourage more even burning.
  • To keep your candles smooth, gently rub them with nylon stockings or a drop of oil on a soft cloth
  • Store your candles in a cool, dry place and to avoid fading, keep out of direct sunlight and indoor spotlights.
  • Each time you light your candle, trim the wick to 1cm in height. This will aid clean, smoke-free burning. Also be sure to remove wick or other debris that has fallen into the candle.
  • Never burn a candle completely to the end. Candles should be extinguished and discarded when they are within 4cm of their holders or decorations. (This does not apply to tealights).
  • When blowing out a candle, hold your finger in front of the flame and blow at it. The air will flow around the finger and extinguish the candle from both sides. This will prevent hot wax from splattering. Alternatively, you can use a candle snuffer.
  • For glass-filled candles, keep the wicks centred and trimmed to prevent the glass from breaking.
    Remove wax from your candle holder by running it under hot water.
  • To remove wax from washable fabrics, scrape off excess wax and run boiling water through the material.
  • Using a cool to warm iron over brown paper (i.e. lunch bags) will remove wax from materials that cannot be washed, such as carpets.
  • Remove all packaging before use, keep candles away from flammable materials and please never leave a burning candle unattended. Keep burning candles away from children and pets at all times.
  • To sample a scented candle, breathe the fragrance in from the bottom of the candle. This area is undisturbed by circulating air, hence the aroma is stronger than any other part of the candle.
  • Always burn your candles in a holder appropriate to the size of your candle and place on a heat resistant surface.